customer experience – DIGIT INFO

UAE Launches ‘Financial Infrastructure Transformation’ Program; CBDC Among 9 Key Objectives

On Feb. 12, 2023, the Central Bank of the United Arab Emirates (CBUAE) announced the launch of a new initiative called the “Financial Infrastructure Transformation Program,” which has nine key objectives. One of these objectives is the research and development of a central bank digital currency (CBDC) designed to address both cross-border payments and domestic […]

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Capgemini: Nine out of Ten Consumers Interested in the Metaverse

A report issued by Capgemini, a consulting firm, has found that most consumers are at least curious about the metaverse and what it might bring to their lives. The report, which also examined consumer and company expectations of immersive experiences, explains that many are already taking advantage of the metaverse concept. Capgemini: Metaverse Seeing Interest […]

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Existing Customers: The Secret to Success

Your most loyal customers are the ones you already have. Let’s explore how failed payments affect revenue and look at ways that companies can improve and increase customer retention. In the United States, customer churn costs $136 billion, of which 34% is due to involuntary churn and failed payments. Failed payments cut into forecasted revenue with 48% of businesses saying chargeback rates cut into their earnings and 43% saying that increased customer service contacts because of failed payments are more costly. The leading causes of failed payments occur because of insufficient funds, credit card limits, and credit card changes. While

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A Look at the Email Economy

According to many news outlets, including Forbes, The Telegraph, and The Wall Street Journal, email’s use has gone down drastically. But the data tells a different story; it is estimated that by 2022, 126.7 trillion emails will be sent. In 2017, 90% of all Americans of all ages, from 15 all the way to 65 and up, checked their emails regularly. Even Gen Z checks their email – and quite often too as more than half check their emails several times each day. So in the end, email is alive and well and is still commonly used for personal and

The post A Look at the Email Economy appeared first on The Merkle Hash.

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PR: Mycelium Wallet Partners with Changelly Exchange

Mycelium Wallet Partners with Changelly Exchange Changelly, an instant cryptocurrency exchange, has partnered with Mycelium, one of the most reliable and prominent Bitcoin wallets that now goes global with multicurrency support and integrates Changelly’s API into the mobile wallet application.

The post PR: Mycelium Wallet Partners with Changelly Exchange appeared first on Bitcoin News.

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