Chargebacks911 – Facebook Games Controversy Underscores Challenges of Friendly Fraud

TheMerkle_Facebook Revenue Ad blockingFacebook is facing uproar over contested in-app game purchases by minors, which led to an uptick in friendly fraud claims. Loss prevention specialist Chargebacks911 says game sites and cardholders both share responsibility and a role in the solution. (Tampa Bay, FL) February 11, 2019 – A recent investigative report by Reveal alleges that Facebook knowingly allowed children to accumulate charges for in-app purchases on games. The story featured unsealed court documents showing minors spent $3.6 million from October 2010 to January 2011; of that amount, 9% was returned to cardholders who filed chargeback claims.(1) Chargebacks911, a leading dispute mitigation and loss prevention firm, suggests

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