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3232Coinbase to Improve Customer Support in US and India by Acquiring AI Platform Agara
https://www.digit.info/coinbase-to-improve-customer-support-in-us-and-india-by-acquiring-ai-platform-agara/
Wed, 03 Nov 2021 02:30:41 +0000https://www.digit.info/2021/11/03/coinbase-to-improve-customer-support-in-us-and-india-by-acquiring-ai-platform-agara/Read more]]>Coinbase is acquiring an AI-powered support platform Agara in an effort to deliver “world-class support for customers.” The exchange explained that “Through this acquisition, we’ll be able to provide our customers with new personalized, intelligent, and real-time support options.” The acquisition also reconfirms Coinbase’s strategy to build out its tech hub in India. Coinbase to […]
]]>Coinbase Issues a Public Apology to EU and UK Customers — Did Not Address Its Global Issues
https://www.digit.info/coinbase-issues-a-public-apology-to-eu-and-uk-customers-did-not-address-its-global-issues/
Fri, 15 Jan 2021 09:00:13 +0000https://www.digit.info/2021/01/15/coinbase-issues-a-public-apology-to-eu-and-uk-customers-did-not-address-its-global-issues/Read more]]>Cryptocurrency exchange Coinbase published a statement addressing their U.K. and E.U. customers, apologizing for system outages and account restrictions. The company also recognized their customer support “has not been at the levels” expected. High Flow of Incoming Customers According to the public apology, the U.S.-based crypto company said customers from both regions have been facing […]
]]>Traders Complain About Exchange Issues and Downtime During Bitcoin’s Volatile Price Swings
https://www.digit.info/traders-complain-about-exchange-issues-and-downtime-during-bitcoins-volatile-price-swings/
Tue, 12 Jan 2021 16:00:37 +0000https://www.digit.info/2021/01/12/traders-complain-about-exchange-issues-and-downtime-during-bitcoins-volatile-price-swings/Read more]]>As bitcoin and a number of digital assets saw deep losses on Monday, a few crypto-asset exchanges had difficulties. Traders have been complaining about issues with exchanges like Coinbase, Kraken, and other trading platforms during the volatile price swings. Bitcoin (BTC) and many other cryptocurrencies have suffered a dip in value during the course of […]
Coinbase is acquiring an AI-powered support platform Agara in an effort to deliver “world-class support for customers.” The exchange explained that “Through this acquisition, we’ll be able to provide our customers with new personalized, intelligent, and real-time support options.” The acquisition also reconfirms Coinbase’s strategy to build out its tech hub in India. Coinbase to […]
Cryptocurrency exchange Coinbase published a statement addressing their U.K. and E.U. customers, apologizing for system outages and account restrictions. The company also recognized their customer support “has not been at the levels” expected. High Flow of Incoming Customers According to the public apology, the U.S.-based crypto company said customers from both regions have been facing […]
As bitcoin and a number of digital assets saw deep losses on Monday, a few crypto-asset exchanges had difficulties. Traders have been complaining about issues with exchanges like Coinbase, Kraken, and other trading platforms during the volatile price swings. Bitcoin (BTC) and many other cryptocurrencies have suffered a dip in value during the course of […]