One of the world’s leading cryptocurrency exchanges, Coinbase, is making big strides in addressing a long-standing problem that has frustrated users for years: unexpected and prolonged account freezes. Co-founder and CEO Brian Armstrong admits that the issue has gone on “longer than is acceptable,” but he and the rest of the company are determined to make it a top operational priority going forward—account freezes, unfreezes, and the lack thereof being a significant operational engagement with customers—and they are already seeing significant improvements. In a public statement disseminated through social media, Armstrong acknowledged the gravity of the issue and complimented the
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