The telecommunications industry is controlled by monopolies where corporations neglect users experience for the seek in profits. As a result, companies are increasingly aggressive in their operations, especially toward customer retention – What we see now is that it is becoming more challenging for customers to get mobile plans without being tied to contracts for 12 to 24 months. In this light, consumers are seeking a solution to big business malpractice. Customers are turning towards decentralised startups that can offer individuals fairer services at competitive prices. A Fresh Start The innovative company Miracle Tele was formed in 2018 with the
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